Some innovative methods of the civil service personnel management in the Republic of Kazakhstan

Abstract

Personnel management is the main factor of modern society economic success. This significantly
changes the very concept of “human resources management” - it goes from a simple prompt solution to
the determination of problems arising the definition of people future needs, as well as the development
of both their labor and creative potential. In this regard, it should be emphasized that in business, especially
in large-scale one Personnel management is focused on solving strategic tasks of the organization
innovative development, in other words, its goals and principles must comply with the organization
basic strategic concept, and the function of personnel management must be taken into account when
developing the organization strategy. The aim of the study is to determine the new technologies effectiveness
in public administration. This is called service-oriented thinking. In short, service systems are
the location of systems that create value and include people sharing information, technology and organizations,
as well as language, measures, models, laws, etc. The main carrier of new competitive ideas,
solutions, non-standard tasks or new ways of solving standard problems is the personnel. Creation of an
efficient and effective system of public administration is a necessary condition for ensuring the dynamic
social and economic development of our country. Therefore, the number one task remains to improve
the effectiveness of public administration, strict observance of the rule of law by state officials, and the
provision of high-quality public services to the public. Thus, the urgency of researching innovative methods
of the personnel management system in a state institution is due to the need for timely formation
and development of innovative mechanisms for making managerial decisions that are adequate to the
requirements of the modern economy, scientific and technical and information progress. Analyzing the
foreign experience of the above countries, it should be noted a number of features that are of practical interest
and can be taken into account in the process of improving the public service system of Kazakhstan:
- in the countries examined, the professionalization of the state apparatus is carried out on an ongoing
basis;
- flexible methods of human resources management (personnel management);
- there are mechanisms for transferring the best employees with experience between the public and
private sectors.
Analyzing the experience of foreign countries, it is necessary to determine the level of public confidence
in the system of competitive selection and the level of confidence of civil servants and citizens in
the mechanism for implementing the principles of meritocracy, that is, raising the career ladder with merit.
During the development of innovative methods, knowledge of the program being implemented in the
public service is acquired; knowledge of the best personnel technologies used in the modern public service
of foreign countries; knowledge of the possibilities and limitations of the use of traditional and innovative
human resources management tools in the civil service management practice; the ability to make a reasonable
choice of a specific staff tool, taking into account the purposes of its application, as well as the specifics
of the given situation; skills of developing procedures and documents by the personnel department.
This is called service-oriented thinking. In short, service systems are the location of systems that create
value and include people, share information, technologies and organizations, as well as language,
measures, models, laws, and so on.