Global trends in the bank development

Abstract

This paper analyses the trends in the banks’ development in the last years, as well as the main factors which influence such a development. Special attention has been paid to the factors leading to a substantial change in the banking environment in the leading countries, with the attempt to understand the changes in terms of bank assets and banks’ market capitalization. The methodology is based on using the inductive approach, as it relies on gathering and analysis of quantitative data to provide statistical validity to the results. The analysis, based on the results of secondary research, includes also the current and expected changes in the human capital and bank organizational structure especially branch setting of the banks. Banking risk issues, and cyber security are discussed as well. Our findings suggest that most of the banks will increase the use of digital banking to attract more customers to change their banking routines and increase their clientele as result of better and as many clients think – more efficient services. At least a quarter of the banks plan to increase their investments in digital channels. This will lead to changes in the personnel policy, as well as in risk management. The findings and analyses will provide to bank managers suggestions for modifying the bank management in accordance with the current trends in the banking sector.  

 Keywords: banks, international ranking of banks, interest rates, banking risks, digitalization of bank services, human resource management