Alzhanova, N. S., and K. G. Omarova. “Project Management for the Development of Internet Banking in Second-Tier Banks of the Republic of Kazakhstan, As One of the Ways of Improving the Relationship With Customers”. Journal of Economic Research &Amp; Business Administration, vol. 109, no. 3, Apr. 2016, https://be.kaznu.kz/index.php/math/article/view/970.