ERSOY, A.; KELESBAYEV, D. APPLICATION OF THE QUALITY FUNCTION DEPLOYMENT AS A TOOL FOR IMPROVING QUALITY AND COST-EFFECTIVENESS IN UNIVERSITIES. Journal of Economic Research & Business Administration, [S. l.], v. 122, n. 4, p. 51–60, 2017. Disponível em: https://be.kaznu.kz/index.php/math/article/view/1791. Acesso em: 24 nov. 2024.